Remote Assistance

Urgent computer problem? Get professional help without leaving your home or office.

Sometimes it’s too inconvenient to leave the house over a computer problem, never mind carting your computer to our computer shop in Edinburgh.
Plus, you might be worried about disconnecting all your wires and then having to reconnect them all again.

Our Remote Assistance service lets us “take control” of your computer remotely. All you have to do is download our free, secure and easy-to-use
Remote Assistance software. Once installed, you can give us a call any time you have a computer issue and we’ll do the rest. We’ll be able to see
what you see on your PC screen and you’ll be able to see what we’re doing – all while talking to us on the phone.

What we do:

We solve your computer issues remotely at a flat rate per minute call charge, and we won’t keep you on the line a second longer than
necessary.

Download the Remote Assistance software here, or call us on 0131 221 1117 for more information.